Encouraging and valuing the search for & implementation of new ideas.
Listening to the frontline, being open to outside ideas.
Using evidence-based methods & benchmarking.
Entrepreneurial flair
Daring initiative, managing fear, acting courageously.
Bouncing back, learning from failed experiments.
Identifying & taking advantage of opportunities.
Creating synergies
Assembling collective knowledge across the organisation.
Setting up & managing common projects.
Seeking efficiencies, eliminating duplications & waste.
Intergenerational Management
Making sense of work, provoking passion, gaining mutual respect.
Expanding responsibilities, giving autonomy, fixing limits.
Entrusting transversal projects, encouraging initiative, diversifying short missions.
Leadership and motivation in times of crisis
Creating employee engagement around a project or strategy.
Federating around a shared vision.
Managing motivational lows, understanding cycles.
Learning how to inspire and lead sustained motivation.
Enhancing commitment, participation & trust.
Encouraging and valuing motivation, initiative & autonomy.
Your best team
Creating a friendly atmosphere, countering negativity, reframing « slackers ».
Setting up a clear & adapted framework to involve and empower team members.
Favouring engagement, participation & cooperation within the team.
Delegating responsibility to the team to optimize adherence.
Building trust into everyday relations.
Creating a dynamic for focused talent development.
Managing conflict & Building trust
Recognising idea-creating confrontations, countering devastating conflict.
Creating a framework for acceptance & goodwill.
Focusing exchanges on facts, evidence & realities.
Valuing the acts & speech of others, recognizing others’ skills.
Building a fair and open collaborative environment.
Choosing & Managing delegation
Mastering the 5 levels of delegation.
Managing the demands & limits of your team.
Creating a system of clear & efficient briefing for optimum results.
Developing the potential and talent in your team.
Encouraging curiosity, arousing the need to learn.
Recognising efforts and results, coaching, rewarding.
History of experience
Learning how to transmit the skills learnt throughout a career.
Extracting the best from new knowledge and active experience.
Establishing mentoring relations between ‘old’ & ‘new’ team members.
Training toolkit
Mastering a set of teaching & learning tools.
Optimising your style within a learning culture.
Knowing how to put yourself in your learner’s shoes.
Managing your time & stress levels
Recognising ‘time-eaters’, identifying focus areas.
Optimizing your organization, prioritising the urgent and important.
Delegating efficiently, managing delegated tasks.
Recognising & understanding stress triggers.
Learning to manage stress factors & endure pressure.
Gaining resistance to negative stress.
Client-centred relations: true-tailoring
Minimising your listening filters to truly hear.
Understanding the real demands of your clients, helping them to express their expectations.
Working in open-question, active listening mode.
Enabling your client to find solutions to obstacles.
Being honest, humble and clear when negotiating.
Managing the project: framing, piloting, delivering, debriefing.
Building & structuring the team around the project leader.
Optimising working conditions: technical factors for virtual teams; human factors for international teams.
Enhancing commitment, responsibility, mutual support; rewarding efforts & results.
